Last Updated: August 15, 2024
Read our important policy on purchasing and using AlumierMD products and services.
IVONNE, Inc. ("IVONNE") is an authorized and trained provider of AlumierMD® skincare products and services.
When purchasing AlumierMD products and services through IVONNE® as a clinic, you agree to the following terms and conditions:
AlumierMD has its own unique Terms of Service on AlumierMD.com. When you visit the website, or purchase products through AlumierMD.com, you are also subject to the Terms of Service and Policies of the AlumierMD website. For more information, please visit https://ca.alumiermd.com/.
AlumierMD products and in-clinic treatments using AlumierMD products are subject to a consultation by a trained provider from IVONNE. By using the "shopping" and "buy now" links on our website, you agree to first receive a consultation. You also agree to only purchase those products for which you have received a recommendation from IVONNE, and not purchase any other products. This includes purchasing the same or similar products of a greater concentration. By scheduling AlumierMD appointments through IVONNE.ca, you agree to only schedule appointments for which you have received a consultation.
By purchasing AlumierMD products, you agree to purchase recommended products only for yourself and not share or gift products unless the recipient has received a consultation from IVONNE, and the products are in line with their recommended treatment plan.
By logging into AlumierMD.com where IVONNE is a clinic, you agree to purchase only those AlumierMD products that have been recommended to you as a result of a consultation with IVONNE, or which have been added to your client prescription pad.
You agree to use the AlumierMD products, together or individually, only in accordance with the instructions in the prescription pad or according to the manufacturer’s recommendations. IVONNE accepts no responsibility for reactions including injury arising from use of AlumierMD products, namely from use outside the recommended or labeled protocols.
Buyer shall immediately notify IVONNE in writing if any order for Product is intended for export from Canada before purchasing either in-clinic or online at AlumierMD.com. IVONNE, in its sole discretion, may determine whether to accept or reject such orders. Additional terms and conditions of IVONNE apply to Products that are the subject of export orders accepted by IVONNE. IVONNE accepts no responsibility for orders placed (or purchases made) with the intention of transporting product outside of Canada which are subsequently lost, stolen, seized, held, or subject to any duties or fines.
AlumierMD is a registered trademark of AlumierLabs. Any reference to AlumierMD, or any of its related trademarks, are used under license.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
[email protected]
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic