Policies

Our policies outline the standards and procedures governing the operation of our cosmetic clinic. These policies complement your consumer rights and ensure a professional experience.

Application of GST/HST (to Indians)

Last Updated: October 1, 2025

Read more about how GST/HST applies to services and products sold by IVONNE to Indians in Canada.

IVONNE® is a Canadian business, owned by both first-generation Canadians and validated Metis Citizens, and we support programs implemented by all levels of government as they relate to Indians.

The information in this policy does not supersede the latest regulations on the applicability of HST to Indians, which is subject to change. For the latest information on HST as it applies to the purchase of goods and services by Indians, please consult with the Government of Canada website.

Overview

Eligible First Nations clients can obtain a rebate for the 8% provincial portion of the HST on qualifying cosmetic treatments, skincare, and cosmetic products purchased directly in our clinic. This rebate is intended for purchases made for the personal use of the eligible First Nations clients.

Eligibility

First Nations individuals who are residents of Canada may qualify for the HST rebate if they possess:

  • A Certificate of Indian Status card, or
  • A Temporary Confirmation of Registration Document.

Bands or band councils of an Ontario First Nations reserve, including Akwesasne, are also eligible.

Qualifying Purchases

Eligible Products and Services:

  • Cosmetic treatments provided at IVONNE.
  • Skincare products and cosmetic items sold by IVONNE, intended for personal use.

Non-Qualifying Purchases:

  • Products or services not subject to HST, or those already eligible for an Ontario HST rebate.
  • Purchases made for business use or eligible for input tax credits.

Rebate Process

At the Time of Purchase: IVONNE may provide the 8% rebate directly at the point of sale, applying only the 5% federal portion of the HST. To be eligible, the purchaser must be a registered client of IVONNE and their client profile must contain their valid 10-digit Indian status registry number (or band name as shown on their Status card). Proof of this card must be provided before the rebate can be applied. Once verified and recorded, the reduced tax will be applied automatically to future qualifying purchases. The point-of-sale rebate cannot be applied retroactively to prior purchases made before the client’s registry number was on file.

After the Sale: Clients who do not have their registry number or band information on file at the time of purchase are not eligible for the point-of-sale rebate through IVONNE. They may instead apply directly to the Ministry of Finance for a refund of the 8% provincial portion of HST using the designated Application for Ontario First Nations HST Rebate form.

Customer and Vendor Responsibilities

At the time of purchase, eligible customers must present the appropriate identification to qualify for the rebate. IVONNE is responsible for verifying eligibility, maintaining transaction records, and ensuring registry numbers are recorded in client profiles for audit purposes.

How to Claim the Rebate

Eligible individuals who did not receive the rebate at the point of sale can submit a rebate application to the Ministry of Finance, including all required documentation and receipts.

Footnotes

  1. Government of Canada, "GST/HST Administrative Policy - Application of the GST/HST to Indians," Canada, November 2020, https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/b-039/gst-hst-administrative-policy-application-gst-hst-indians.html#_Toc22031114
  2. Government of Canada, "General GST/HST rebate application", Canada, April 23, 2021, https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/gst-hst-rebates/application.html#Eligibility16

Contact Information About This Policy

For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:

By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3

By Email:
legal@ivonne.ca

By Phone:
(613) 695-6662

By Social Media:
@ivonneclinic

Updates

    October 1, 2025: Clarified eligibility and how the rebate is applied. Requiring registration.
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