Our policies outline the standards and procedures governing the operation of our cosmetic clinic. These policies complement your consumer rights and ensure a professional experience.
Last Updated: October 1, 2025
Read more about how GST/HST applies to services and products sold by IVONNE to Indians in Canada.
IVONNE® is a Canadian business, owned by both first-generation Canadians and validated Metis Citizens, and we support programs implemented by all levels of government as they relate to Indians.
The information in this policy does not supersede the latest regulations on the applicability of HST to Indians, which is subject to change. For the latest information on HST as it applies to the purchase of goods and services by Indians, please consult with the Government of Canada website.
Eligible First Nations clients can obtain a rebate for the 8% provincial portion of the HST on qualifying cosmetic treatments, skincare, and cosmetic products purchased directly in our clinic. This rebate is intended for purchases made for the personal use of the eligible First Nations clients.
First Nations individuals who are residents of Canada may qualify for the HST rebate if they possess:
Bands or band councils of an Ontario First Nations reserve, including Akwesasne, are also eligible.
At the Time of Purchase: IVONNE may provide the 8% rebate directly at the point of sale, applying only the 5% federal portion of the HST. To be eligible, the purchaser must be a registered client of IVONNE and their client profile must contain their valid 10-digit Indian status registry number (or band name as shown on their Status card). Proof of this card must be provided before the rebate can be applied. Once verified and recorded, the reduced tax will be applied automatically to future qualifying purchases. The point-of-sale rebate cannot be applied retroactively to prior purchases made before the client’s registry number was on file.
After the Sale: Clients who do not have their registry number or band information on file at the time of purchase are not eligible for the point-of-sale rebate through IVONNE. They may instead apply directly to the Ministry of Finance for a refund of the 8% provincial portion of HST using the designated Application for Ontario First Nations HST Rebate form.
At the time of purchase, eligible customers must present the appropriate identification to qualify for the rebate. IVONNE is responsible for verifying eligibility, maintaining transaction records, and ensuring registry numbers are recorded in client profiles for audit purposes.
Eligible individuals who did not receive the rebate at the point of sale can submit a rebate application to the Ministry of Finance, including all required documentation and receipts.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
legal@ivonne.ca
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic