Policies
Our policies outline the standards and procedures governing the operation of our cosmetic clinic. These policies complement your consumer rights and ensure a professional experience.
Last updated: July 19, 2026
Find out more about how our correction policy works, our commitment to providing factual, verified information, and how you can make correction requests to information on our website.
IVONNE, Inc. ("IVONNE") is committed to complying with all applicable Canadian federal and provincial laws and regulations, including but not limited to the Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A (Ontario), the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (PIPEDA), the Ontario Human Rights Code, R.S.O. 1990, c. H.19, and the Payment Card Networks Act, S.C. 2010, c. 12.
As a small, locally-owned Canadian business, we aim to apply our policies fairly, consistently, and in good faith to all clients, in accordance with applicable law. Where a policy provision is found to conflict with applicable legislation, that provision is automatically read down to conform with the law — as stated in our Service Agreement and Website Terms and Conditions.
We recognize that laws and regulations change. We are committed to continuously reviewing and updating our policies to reflect the latest applicable Canadian regulations. Where a law changes, our policies are updated to reflect the new requirements as promptly as reasonably practicable for a small business of our size and resources.
If you believe any of our policies conflict with applicable Canadian law, or are being applied in a manner inconsistent with the law, we encourage active clients to raise the concern via their client portal.
As indicated in our fact-checking policy, we aim for accuracy of information at all times – as well as transparency in corrections. If we update a post, or service page because of an error or NEW critical information, we add a bolded correction line in the article or page.
This practice ensures that we remain accountable for our content and its changes over time. We aim to be accountable, accurate, and an authority on the information that we publish.
Our information is published primarily with Canadian readers in mind. As such, most of our services, products and information will be oriented with Canadians interests as a priority, though we may include information that is pertinent to other regions and will indicated as such.
IVONNE, Inc. cannot guarantee the accuracy, completeness, correctness, timeliness or usefulness of any information published on this website. All information is subject to change without notice and is provided on an "as is" basis without warranty of any kind. All readers are advised to schedule a consultation and to speak with a provider before making any decisions about whether a treatment or product offered by IVONNE may be for them.
Our goal is to provide relevant, safe and updated information for all of our clients and readers. If you find information that is inaccurate, outdated, or would benefit from additional content please contact us at 5458407616ac5e4d6bf56b. Active clients may also raise policy concerns directly via their client portal.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
17085726816ac5e4d6bf5c9
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic
Notice an error, inconsistency, or legal concern with this policy? Active clients can report it via their client portal.
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