Policies
Our policies outline the standards and procedures governing the operation of our cosmetic clinic. These policies complement your consumer rights and ensure a professional experience.
Last updated: May 30, 2026
Find out more about our Touch-Up and Follow-Up Policy here.
Touch-ups and follow-up appointments are reserved for existing clients of IVONNE, Inc. ("IVONNE") only, and who have completed a treatment within the prescribed timelines below.
IVONNE® does not perform touch-ups or follow-ups over any work performed by another clinic.
Initial Tattoo received no later than 8 weeks ago from our clinic.
Colour Boost received no later than 18 months ago from our clinic.
Camouflage Tattoo
Initial Camouflage Tattoo received no later than 1 month ago from our clinic.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
17085726816ac5fe6f6e5b4
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic
Notice an error, inconsistency, or legal concern with this policy? Active clients can report it via their client portal.
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