Last Updated: November 10, 2024
Visit www.cdnpay.ca or your financial institution to obtain more information on your PAD recourse and cancellation rights and a sample cancellation form.
You, the person whose name appears on the credit card or the person who is the account holder, as indicated above, by your signature immediately following this paragraph authorize IVONNE Inc., operating as “IVONNE”, and/or its agent(s) to withdraw or debit from your account identified above (the “Account”) any and all amounts payable by the above named member(s) from time to time under this agreement and any renewal thereof. You confirm that you are at least eighteen (18) years of age. Member agrees to give IVONNE thirty (30) days' prior written notice for revocation or any change(s) to this payment authorization or to the Account, for such change(s) to be effective in the next monthly period. This notice pertains solely to the authorization of payments and does not affect the terms and conditions of the Membership Agreement or your obligations under it. You have certain recourse rights if any debit does not comply with this Agreement, including the right to receive reimbursement for any debit that is not authorized or is inconsistent with this authorization or this Membership Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca. You agree that the first preauthorized payment shall be charged upon purchase of this membership. This payment authorization shall survive and not merge with the expiration or termination of this agreement. I may change or terminate my authorization at any time by providing IVONNE with thirty (30) days' prior written notice to be delivered either (a) in person to the manager of the clinic or (b) by registered mail. Your membership agreement will automatically renew at the end of the Term defined therein, and the stored Payment Information will be used to process payments owed in relation to the renewal term. This consent to store Payment Information will not expire unless it is expressly revoked by you, and the general cancellation and refund policies provided in your Membership Agreement will apply to this consent. If any changes are made to the terms of this consent, an e-mail notifying you of such changes will be sent to the email address provided by you on the face of your Membership Agreement.
Canada's Anti-Spam Legislation (CASL) requires that we obtain your express consent to send you information electronically. To subscribe to receiving information electronically, please provide your consent by signing your initials. You acknowledge that our third party service providers, may contact you on our behalf using the electronic address provided for purposes of administering the PAD and otherwise support our relationship with you. You can withdraw your consent at any time by providing notice in writing.
PLEASE SEE SECTION 15 OF THE TERMS AND CONDITIONS FOR YOUR RIGHTS UNDER CONSUMER PROTECTION ACT, 2002, SO 2002, c 30 Sch A.
The following terms and conditions, together with the information set forth above on the Member Information Form, constitute a legally binding Membership Agreement (hereinafter referred to as the “Agreement”) between IVONNE Active clinic Inc. and the person(s) named on the Member Information Form.
In this Agreement, “IVONNE” means IVONNE Inc. “Clinic” means the Permanent Makeup, Skincare and Laser Clinic owned and operated by IVONNE. “Clinic Location” means the clinic located at the address set out on the Member Information Form. “You”, “your”, and “member” means the person whose name appears on the Member Information Form. “Client” means the member. “Membership” means the right to access and use IVONNE treatments and related membership services and privileges granted under this Agreement. “Contracted Dates” is the obligated commitment period (also referred to herein as “Initial Term”). The “Start Date” is the date on which the clinic membership begins and treatments are made available under the Membership.
The Initial Term shall be 1 year (12 months) from the initial membership purchase date and will not commence until the Start Date. You will not be required to pay fees until the Initial Term commences. This Agreement will automatically renew for successive monthly periods until such time as you terminate this Agreement, in accordance with Section 5 below. The Initial Term and any Renewal terms are referred to in this Agreement as the “Term”.
The Start Date shall be on the 11th day after the purchase of the membership, unless you choose to waive your right to revoke the agreement during the cooling-off period. If you waive this right, the Start Date will be effective immediately upon your waiver.
Your Membership provides you the right to access qualifying treatments at IVONNE and related membership services and privileges granted under this Agreement (the “Services”). Certain services and upgrades may be offered for an additional fee.
The IVONNE Membership Agreement covers various membership types, each offering a selection of treatments and services designed to support individual skincare and wellness needs. One such membership type is the IVONNE Radiant Core Membership, which includes access to one instance of the following treatment options:
These treatments are designed to enhance and maintain skin health, with each service tailored to individual skincare needs.
Unused membership months are not bankable and cannot be carried over or accumulated for future use. All membership benefits and services must be utilized within the designated membership term. Any unused benefits will be forfeited at the end of each membership cycle and will not be refunded or credited.
You agree to be fully responsible for all payments under this Agreement, including but not limited to the initial payment amounts, the applicable membership fees, and all applicable taxes. All payments shall be paid to IVONNE (or as IVONNE may direct) in such manner as IVONNE may determine from time to time. You agree to pay the total initial payments (set out on the Member Information Form) on the Start Date. The recurring dues and all applicable taxes are due and payable at the start of each and every recurring dues cycle during the Initial Term. All amounts payable by you under this Agreement are payable regardless of whether the services at the clinic (the “Treatments”) are used by you during the term (Initial or Renewal). You agree that if, for any reason, any amount payable under this Agreement is not paid when the same is due, you will be required to immediately pay to IVONNE the entire unpaid balance together with an administration fee of $25.00 for each occurrence of default in payment. You also agree to pay to IVONNE all costs incurred in relation to the collection of any amount owing by you, including any bank charges, agency fees and legal fees incurred by IVONNE. IVONNE may increase the membership fees at any time after the renewal of the Term and may increase the fees for other services offered by the clinic from time to time in its sole discretion.
After the Initial Term of 1 year you may terminate this Agreement at any time by providing IVONNE with at least thirty (30) days prior written notice stating that you wish to terminate the Membership and this Agreement (the “Termination Notice”). Unless otherwise stated in the Termination Notice. Upon receipt of the Termination Notice by IVONNE, this Agreement and the Membership will terminate at the end of the thirty (30) day Termination Notice is received by IVONNE. You will remain liable for all obligations as a member under this Agreement until it is terminated.
You acknowledge that certain cosmetic procedures, treatments, and related products carry inherent risks, including health risks, potential bodily injury, and other complications. By entering into this Agreement, you knowingly and voluntarily assume all risks of liability, loss, illness, injury, and other damages of any kind whatsoever caused, directly or indirectly, arising out of, resulting from, or in any way associated with any procedures, treatments, or products provided by the clinic (collectively the “Clinic Services”). You hereby irrevocably and unconditionally release and forever discharge IVONNE, and/or any of its directors, officers, shareholders, owners, employees, agents, contractors, franchisees, successors, and assigns (collectively the “IVONNE Parties”) from any and all claims, actions, or other proceedings of every kind and nature for any loss, injury, illness, damage, or liability whatsoever, whether known or unknown, anticipated or otherwise, which you had, have, or may have against any of the IVONNE Parties, directly or indirectly, arising out of, resulting from, or in any way associated with any Clinic Services.
You agree to indemnify and save harmless the IVONNE Parties from and against any and all claims, actions or other proceedings of every kind and nature for any loss, injury, illness, death, damage and/or other liability whatsoever of every nature and kind, in law or in equity, whether now known, anticipated or otherwise, which any of the clinic members have or may have against any of the IVONNE Parties, directly or indirectly, arising out of, resulting from, or in any way associated with any treatment. You agree that neither IVONNE nor any of the IVONNE Parties shall be held responsible or liable for any lost, stolen, or damaged personal property.
You acknowledge that IVONNE has advised you to consult with your physician or a regulated healthcare professional before pursuing any cosmetic treatments, especially if the concern being treated could have underlying health-related causes. By choosing to undergo our treatments, you affirm that you have consulted with a qualified physician or healthcare professional for the specific treatment areas and have received confirmation that you are medically cleared to receive these treatments. You further confirm that you are not using our treatments to mask or cover up any condition that requires medical attention.
Memberships are personal to the individual and cannot be shared, transferred, or assigned. You agree not to loan your membership or allow any other person to use your membership under any circumstances. Any attempt to share or transfer membership privileges will result in the immediate suspension or termination of your membership without refund. IVONNE will not be responsible for any employees or representatives who attempt to circumvent this policy, and we will not provide any credit, refund, or transfer of value to any party who circumvents or attempts to circumvent these membership restrictions. Membership is eligible only for those treatments listed at the time of purchase and cannot be used for other products or treatments unless specifically indicated otherwise.
Memberships are subject to all policies outlined on our website at policies.ivonne.ca, including the Service Agreement. You agree to strictly comply with all policies established by IVONNE, which may be updated from time to time and are made available online or otherwise communicated to Members.
IVONNE collects, uses, and discloses personal information (as defined in the Personal Information Protection and Electronic Documents Act (PIPEDA)) of Members for purposes related to administering the Membership and this Agreement, as well as operating the business of IVONNE and the clinic. In handling personal information, IVONNE will comply with the 10 principles of PIPEDA and its Privacy Policy, as well as any applicable laws in the Province of Ontario regarding the protection of personal information. By entering into this Agreement, you confirm that you have read and understood this clause and consent to the collection, use, and disclosure of your personal information, and the personal information of any individuals for whom you are legally responsible, in accordance with IVONNE’s Privacy Policy available at policies.ivonne.ca.
You are required to comply with all obligations under this Agreement. If you default or breach any obligations under this Agreement or any Policies established by IVONNE, such default or breach will be considered a violation of this Agreement. In addition to any other remedies available under this Agreement or at law, IVONNE may, at its sole discretion, suspend your right to access the clinic and its treatments, either temporarily or permanently, and/or terminate this Agreement and your Membership upon written notice sent to you by mail or delivered personally. If IVONNE elects to terminate this Agreement and your Membership, there will be no refunds of any fees paid.
This Agreement and the clinic Policies established by IVONNE shall constitute the entire agreement between you and IVONNE and there are no promises, representations, understandings and/or agreements between us other than this Agreement. This Agreement shall not be amended or modified unless such amendment is agreed to and signed by you and IVONNE. You may not assign this Agreement and/or the Membership unless IVONNE expressly consents to such assignment in writing. IVONNE may assign this Agreement at its sole and absolute discretion. IVONNE may at its sole discretion upon prior notice to you, add to, delete or change any of the fees and/or charges payable by you under this Agreement. All notices to be given under this Agreement shall be provided in writing and if such notice is to be given to IVONNE, be delivered to the clinic, or if such notice is to be given to any of the member(s), be delivered to the member’s address or email as provided on member information form. Where IVONNE is required to pay or refund any amount to you under this Agreement, payment or refund of such amount by IVONNE to the primary member shall fully release and discharge IVONNE from its liability for same. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the validity of any other provision of this Agreement, but such part shall be fully severable, and this Agreement shall be construed and enforced as if such invalid or unenforceable part had never been inserted herein. All payment obligations, authorizations, consents, and waivers of the clinic Users, and all releases and indemnities, contained in this Agreement shall survive the expiration or termination of this Agreement. All rights and remedies of IVONNE under this Agreement are cumulative and in addition to and not in substitution for any rights or remedies provided in law or in equity. This Agreement shall be governed by and construed in accordance with the laws of the province of Ontario, and the federal laws of Canada applicable therein.
If you are 18 years of age or older, you represent and warrant that you have the capacity and authority to grant the waivers, releases, consents, and indemnities contained in this Agreement on your own behalf or on behalf of another person for whom you are a legal guardian, such as a senior under your care. The waivers, releases, consents, and indemnities granted in this Agreement shall be binding on you, the individual on whose behalf you are acting (if applicable), and your respective heirs, executors, personal representatives, successors, and assigns.
You may cancel this Agreement at any time during the period that ends ten (10) days after the later of the day on which you enter into this agreement or the day all the Services become available, unless you have chosen to waive your right to revoke this Agreement during the cooling-off period. You may send your notice of cancellation by registered mail to IVONNE at the clinic Location or you may deliver it there yourself. You must mail it or deliver it before the end of the ten (10) day period. If you cancel the Agreement and have not waived your rights, any fees you paid will be returned to you. You may also have other rights, duties, and remedies at law. For more information, you may contact the Ministry of Consumer and Business Services.
Members may be eligible for treatment upgrades during their scheduled appointments at the clinic. These upgrades will be available at the standard listed price, with any unused membership fees already paid for the current month being applied towards the cost.
MY PURCHASE OF A MEMBERSHIP CONSTITUTES MY ACKNOWLEDGMENT THAT:
I have read the above Membership Agreement and agree to all of its terms and conditions.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
[email protected]
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic