Last Updated: August 15, 2024
This policy outlines the rules and guidelines for contests run by or in collaboration with IVONNE, Inc. It applies to both contest collaborators (like influencers or brand ambassadors) and participants (such as clients or the general public). The policy covers key areas such as eligibility requirements, the responsibilities of collaborators and participants, and the legal disclaimers involved. It emphasizes the importance of transparency, compliance with legal regulations, and maintaining authenticity in endorsements. Contest details, including start and end dates, prize descriptions, and eligibility criteria, must be clearly communicated. Additionally, it stresses that contest winners must claim their prizes within a specified timeframe, and that all contests must adhere to IVONNE's policies.
This policy explains the general rules that are applicable to contests run by, for, or in collaboration with IVONNE, Inc. "(IVONNE)". The policy is both for contest collaborators (e.g., Influencers, Partners, and Brand Ambassadors) and contest participants (e.g., the general public, followers, and clients). IVONNE® cannot be held responsible for any contests that are non-compliant with the policies on our website or for unlawful or unauthorized contests.
A contest is any promotional event, communication, or campaign where the authorized collaborator is promoting IVONNE through a giveaway or price drop on any of its related products or treatments.
Is any (individual) natural person (not a corporation or legal entity) who participates in the contest and is in compliance with the rules and related policies.
Is any individual (natural person) or corporation or legal entity who hosts a contest and is in compliance with the rules and related policies. An authorized collaborator may market IVONNE either for monies, or in exchange for products and or treatments.
The following guidelines must be followed when participating in or promoting contests run by or for IVONNE. These guidelines are designed to provide participants with open, transparent communication that clearly sets out responsibilities and manage expectations.
By participating in our contest you agree to use any products and or treatments at IVONNE according to the guidelines in your consultation, and/or in accordance with the instructions on the manufacturer label, and for no other purpose.
IVONNE accepts no responsibility for products that may be used without the proper consultation process, or for uses that are not clearly listed on the manufacturer label.
To participate in any contest related to products or treatments offered or sold through IVONNE potential participants must first be eligible to receive a treatment or product through a (virtual) consultation. IVONNE cannot accept any responsibility for participants who do not meet the criteria for products or treatments which can only be determined through a consultation.
The following guidelines must be followed when running contests in collaboration with IVONNE. These guidelines are designed to provide participants with open, transparent communication that clearly sets out responsibilities and manage expectations.
All contests must comply with the prevailing regulations and with the manufacturer agreements and requirements.
All collaborators must disclose their compensation model when running contests for IVONNE. e.g. This contest is being run in exchange for free treatments and or products.
Contest collaborators are required to only endorse those products and treatments which they have tried themselves, and for which they can provide an open and honest opinion of.
All contests must clearly set out instructions on how to participate.
All contests must contain contest rules including:
Note: Date and times must be displayed in the Canadian format or in a format that is easily recognized and understood by the audience and does not present any confusion.
Eastern Time is the geographical time zone in which Ottawa (and the Province of Ontario) is governed by. Eastern Time is a generic reference to the Eastern Time zone which for the purposes of this policy is generally accepted as being -4 hours from Universal Time or Greenwich Mean Time.
Eastern Daylight Time (EDT) is a North American time zone in use from the second Sunday in March to the first Sunday in November during Daylight Saving Time (DST). Eastern Standard Time (EST) is used during the remainder of the year.
All contests must clearly identify each product or treatment, its description, and size, as published on the IVONNE website, and its regular retail value.
All contests must clearly state the number of prizes to be won.
Contests are eligible to those residents in Ottawa, Ontario; and the Province of Ontario; and the Province of Quebec (unless limited or restricted by law). IVONNE reserves the right to prioritize contest awards to Ottawa residents first, and on a first-come-first-served basis.
Participants must be in compliance and good standing with IVONNE's policies on www.ivonne.ca
Collaborators who promote, endorse, or otherwise represent any treatment or product offered by or through IVONNE are responsible for any comment left on its posts created on the Collaborator's social media channel. Collaborators will manage and administer any and all replies, correcting misinformation, leaving helpful responses, and deleting/reporting any comment meant to be disparaging to IVONNE, or for which the comment may be seen to cast IVONNE in a bad light.
Time: The contest start and end time must be published in any communication, and include the correct time zone.
Quantities: The contest must include language to specify and limit the quantity(ies) of any prizes.
Geographic Region: The contest must include geographic boundaries with an emphasis on residents of the City of Ottawa, the Ottawa-Gatineau Region, and or the Provinces of Ontario and Quebec, as applicable.
Winners and Announcements: The time and date for the announcement of winners and the manner in which winners are selected must be disclosed in the contest rules. The winner must be announced in accordance with the contest details and in accordance with the timeline provided in the contest.
Notices related to the contest must be delivered in the platform in which the contest is being run, while tagging @ivonneclinic.
Contest winner(s) are required to claim their prize within 6 months of the contest date, failing which the prize may be revoked, and or the product placed back into general inventory, without notice, and without any effect or obligation on IVONNE.
Prizes have no cash value and cannot be redeemed, exchanged, substituted, transferred, or otherwise credited.
The following disclaimers must be displayed and are applicable to all contests:
This contest policy must be referenced in your contest.
Any advertisement, contest, offer, or other commercial promotion on any social media platform, including but not limited to Instagram, Facebook, Reddit, X (formerly Twitter), Pinterest, LinkedIn, and Threads, is not sponsored, endorsed, or associated with the respective social media platform. By participating, you agree to release these platforms from any liability related to the promotion. Additionally, you agree to comply with the terms and conditions of the social media platform through which you are accessing our advertisement, contest, offer, or other commercial promotion.
Furthermore, you agree to indemnify and hold harmless any individual or entity hosting an advertisement, contest, offer, or other commercial promotion on behalf of IVONNE, against any claims, damages, liabilities, costs, and expenses arising out of or related to your participation in the promotion.
All contests using trademarks of brands must include the following:
_________ and _______ are registered trademarks of <insert respective trademark entity here>.
This Contest Policy survives the completion, expiry, or cancellation of any contest.
By collaborating or participating in contests involving IVONNE you agree to comply with other policies on our website including the Social Media Policy.
Any knowledge by IVONNE of a breach of this policy is not a waiver of any breach.
For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:
By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3
By Email:
[email protected]
By Phone:
(613) 695-6662
By Social Media:
@ivonneclinic