Contest Policy

This policy explains the general rules that are applicable to contests run by, for, or in collaboration with IVONNE, Inc. "(IVONNE)". The policy is both for contest collaborators (e.g., Influencers, Partners, and Brand Ambassadors) and contest participants (e.g., the general public, followers, and clients). IVONNE^® cannot be held responsible for any contests that are non-compliant with the policies on our website or for unlawful or unauthorized contests.

DEFINITIONS

Contest

A contest is any promotional event, communication, or campaign where the authorized collaborator is promoting IVONNE through a giveaway or price drop on any of its related products or treatments.

Participant

Is any (individual) natural person (not a corporation or legal entity) who participates in the contest and is in compliance with the rules and related policies.

Collaborator

Is any individual (natural person) or corporation or legal entity who hosts a contest and is in compliance with the rules and related policies. An authorized collaborator may market IVONNE either for monies, or in exchange for products and or treatments.

GUIDELINES FOR CONTEST PARTICIPANTS

The following guidelines must be followed when participating in or promoting contests run by or for IVONNE. These guidelines are designed to provide participants with open, transparent communication that clearly sets out responsibilities and manage expectations.

By participating in our contest you agree to use any products and or treatments at IVONNE according to the guidelines in your consultation, and/or in accordance with the instructions on the manufacturer label, and for no other purpose.

IVONNE accepts no responsibility for products that may be used without the proper consultation process, or for uses that are not clearly listed on the manufacturer label.

ELIGIBILITY

To participate in any contest related to products or treatments offered or sold through IVONNE potential participants must first be eligible to receive a treatment or product through a (virtual) consultation. IVONNE cannot accept any responsibility for participants who do not meet the criteria for products or treatments which can only be determined through a consultation.

GUIDELINES FOR CONTEST COLLABORATORS

The following guidelines must be followed when running contests in collaboration with IVONNE. These guidelines are designed to provide participants with open, transparent communication that clearly sets out responsibilities and manage expectations.

Compliance

All contests must comply with the prevailing regulations and with the manufacturer agreements and requirements.

Disclosure

All collaborators must disclose their compensation model when running contests for IVONNE. e.g. This contest is being run in exchange for free treatments and or products.

Authenticity in Endorsement

Contest collaborators are required to only endorse those products and treatments which they have tried themselves, and for which they can provide an open and honest opinion of.

Contest Instructions

All contests must clearly set out instructions on how to participate.

Rules

All contests must contain contest rules including:

• Contest start date and time
• Contest end date and time

Note: Date and times must be displayed in the Canadian format or in a format that is easily recognized and understood by the audience and does not present any confusion.

Note About The difference between Eastern Standard Time (EST), Eastern Daylight Time (EDT), and Eastern Time (ET)

Eastern Time is the geographical time zone in which Ottawa (and the Province of Ontario) is governed by. Eastern Time is a generic reference to the Eastern Time zone which for the purposes of this policy is generally accepted as being -4 hours from Universal Time or Greenwich Mean Time.

Eastern Daylight Time (EDT) is a North American time zone in use from the second Sunday in March to the first Sunday in November during Daylight Saving Time (DST). Eastern Standard Time (EST) is used during the remainder of the year.

Prizes

All contests must clearly identify each product or treatment, its description, and size, as published on the IVONNE website, and its regular retail value.

All contests must clearly state the number of prizes to be won.

Eligibility

Contests are eligible to those residents in Ottawa, Ontario; and the Province of Ontario; and the Province of Quebec (unless limited or restricted by law). IVONNE reserves the right to prioritize contest awards to Ottawa residents first, and on a first-come-first-served basis.

Participants must be in compliance and good standing with IVONNE's policies on www.ivonne.ca

Responsibilities

Collaborators who promote, endorse, or otherwise represent any treatment or product offered by or through IVONNE are responsible for any comment left on its posts created on the Collaborator's social media channel. Collaborators will manage and administer any and all replies, correcting misinformation, leaving helpful responses, and deleting/reporting any comment meant to be disparaging to IVONNE, or for which the comment may be seen to cast IVONNE in a bad light.

Limitations

Time: The contest start and end time must be published in any communication, and include the correct time zone.

Quantities: The contest must include language to specify and limit the quantity(ies) of any prizes.

Geographic Region: The contest must include geographic boundaries with an emphasis on residents of the City of Ottawa, the Ottawa-Gatineau Region, and or the Provinces of Ontario and Quebec, as applicable.

Winners and Announcements: The time and date for the announcement of winners and the manner in which winners are selected must be disclosed in the contest rules. The winner must be announced in accordance with the contest details and in accordance with the timeline provided in the contest.

Notice

Notices related to the contest must be delivered in the platform in which the contest is being run, while tagging @ivonneclinic.

Redemption

Contest winner(s) are required to claim their prize within 6 months of the contest date, failing which the prize may be revoked, and or the product placed back into general inventory, without notice, and without any effect or obligation on IVONNE.

Prizes have no cash value and cannot be redeemed, exchanged, substituted, transferred, or otherwise credited.

Disclaimers

The following disclaimers must be displayed and are applicable to all contests:

• Proof of purchase is not required.
• IVONNE reserves the right to cancel, postpone, suspend or modify the contest and otherwise manage the contest according to the spirit of its purpose, for any reason, including legal or regulatory requirements, errors, civil unrest, social media activism, natural disaster, technical difficulties, or outages.
• IVONNE reserves the right to limit quantities, terminate the offer, or make any corrections, and without notice.
• There are always risks related to the use of any treatment or cosmetic product, and these are to be used in accordance with the manufacturer’s instructions and under the consultation and advice of IVONNE. Please discuss the benefits and risks with your skincare/permanent makeup provider.
• Results are never guaranteed. Some conditions could return, become worse, or inspire new conditions.
• All purchases and contest entrants are subject to the same policies and terms and conditions found on www.ivonne.ca
• By participating in this contest, you agree to abide by the social media policy, and other policies on www.ivonne.ca, and hold IVONNE, its employees, directors, agents, suppliers, each and all of them harmless of any claim, liability, or wrongdoing, both in the participation of the contest, and through receiving treatments or products.

This contest policy must be referenced in your contest.

Limitation of Liability

Any advertisement, contest, offer, or other commercial promotion on any social media platform, including but not limited to Instagram, Facebook, Reddit, X (formerly Twitter), Pinterest, LinkedIn, and Threads, is not sponsored, endorsed, or associated with the respective social media platform. By participating, you agree to release these platforms from any liability related to the promotion. Additionally, you agree to comply with the terms and conditions of the social media platform through which you are accessing our advertisement, contest, offer, or other commercial promotion.

Furthermore, you agree to indemnify and hold harmless any individual or entity hosting an advertisement, contest, offer, or other commercial promotion on behalf of IVONNE, against any claims, damages, liabilities, costs, and expenses arising out of or related to your participation in the promotion.

Use of Trademarks, Brands and Logos

All contests using trademarks of brands must include the following:

_________ and _______ are registered trademarks of <insert respective trademark entity here>.

This Contest Policy survives the completion, expiry, or cancellation of any contest.

By collaborating or participating in contests involving IVONNE you agree to comply with other policies on our website including the Social Media Policy.

Breach of Policy

Any knowledge by IVONNE of a breach of this policy is not a waiver of any breach.

Contact Information About This Policy

For any questions or complaints in relation to this agreement or any product or treatment you purchase, you may contact IVONNE at the following:

By Regular Mail:
IVONNE, Inc.
0116-320 Queen Street, Ottawa ON K1R 5A3

By Email:
17085726816adb622325e5b

By Phone:
(613) 695-6662

By Social Media:
@ivonneclinic

Updates

• July 15, 2024
• August 23, 2022 - Update - Included eligibility criteria
• September 8, 2022 - Updated Collaborator's responsibilities
• July 15, 2024 - Limitation of Liability